Customer Service RAVE!!!!

Usually you don't hear many raves about customer servce... especially when it comes to a computer company, but I just got off the phone with the Apple Business Department and Apple Financial Services and I was blown away!

We got home last night from the PUG retreat to find that Apple had JUST released the awesome NEW iMacs (and a bunch of other great stuff too!!), which was a total bummer because we had JUST received our new (old) iMac. I called them right up and not only did they arrange for a COMPLETE return of the old machine, but they ordered us a brand new souped up iMac that is a MUCH better computer and for nothing more than we were already paying!!! SCORE! Check this baby out: we got the 24" 2.8Ghz iMac with a 750GB internal HD, fully loaded with all the goodies including Final Cut Express which was highly recommended to us by the amazing Bill & Marleen at the retreat. The new iMac also includes the iLife '08 suite (which rocks!), a better HD graphics card, firewire 800 port (finally), a Dual-layer DVD drive, and the new sexy slim keyboard!!

I'm SO excited...like a kid in the candy store!! Yummy!! :)


UPDATE: We also picked up a .Mac (dot Mac) account to sycronize our calanders & addressbooks, and to also give us a little off-site storage incase of an emergency. What I didn't know if that .Mac just increased the storage to 10GB!!! I (heart) Apple.